Posts Tagged ‘PBM Consulting’

PBM Consulting – New AWP Benchmark

Friday, August 20th, 2010

Here we are approaching the one-year anniversary (September 26, 2010) of the effective date of the McKesson AWP settlement, and unfortunately, little has changed.  At WBC (wbcbaltimore.com) we have followed this case from the get-go, through negotiation and settlement. We have helped our clients with their direct participation in the class action settlement, as well as active involvement in evaluating their PBM.   The question remains: where’s the new pricing standard that was anticipated?

As a refresher, part of the settlement involved the publishing of AWP by First DataBank, who along with McKesson Corp., were defendants in the action.  One of the remedies was for First DataBank to cease publication of this standard within 2 years of the effective date of the settlement.  Many thought a new benchmark would be introduced in short order to replace the perceived gap in a reliable and representative alternative.  Much was written about whether WAC, AMP or ASP would fill the void.  Several PBMs altered their benchmark and have adopted WAC in their pricing proposals.  So what happens? The vast majority of PBMs simply adjusted their pricing discounts to reflect a lower AWP.  They tauted it as “cost-neutral” to the client.  What they didn’t say was the adjustment. i.e. reduction in cost,  did not save the client any money.  They did, however, remind  clients that they weren’t going to be charged more!

To further delay the wheels of change, Wolters Kluwer, the publisher of Medispan, which is the largest competitor to First DataBank’s AWP’s Blue Book, has announced that they will continue to publish AWP “until relevant industry or governmental organizations develop a viable, generally accepted alternative.”  Interestingly, Medispan was a party in the settlement and had agreed to stop publishing by September 26, 2011.  Let’s see if Judge Saris, the judge who heard the case and approved the settlement, has anything to say.

There really is no national standard that has gained traction as a suitable alternative. A committee that was commissioned by the National Council for Prescription Drug Programs recommended that WAC be used as a replacement benchmark for single-source drugs, while no recommendation was made to cover multi-source products.  In our opinion, the best bet for future guidance seems to reside with our friends at CMS. They prefer AMP, and plan to begin publishing AMP pricing in October. We believe that if and when this occurs, the rest of the industry will fall into line within a year. It is a big “if” however, since the retail pharmacy associations don’t seem to want any part of more transparent pricing, at least as it applies to their pharmacy setting. When CMS announced a recent plan to produce pricing surveys and publish results with acquisition cost pricing, they were faced with a firestorm of resistance from the pharmacy lobbies.  Litigation has been promised if CMS continues to pursue this course, so we’ll have to wait and see what happens.  It may be a harbinger of things to come related to PBM pricing benchmarks.  Stay tuned!

PBM Consulting – Top 15 Therapeutic Classes

Monday, July 26th, 2010

IMS Health data for 2009 creates an interesting picture of global drug sales and growth in specific therapeutic classes. WBC (wbcbaltimore.com) has taken a look and found that the global picture is clearly different when compared to  U.S. pharmacy benefit plan sponsor drug spend.  In the U.S., antipsychotics were the leading therapeutic class with $14.6 billion in sales. Antilipididemics (like Lipitor, Crestor, simvastatin, etc.) with $14.3 billion is number two; acid reflux (Nexium, Prevacid, etc.) with $13.6 billion in sales comes in at number three; and antidepressants (Cymbalta, Effexor, etc.) holds down the number four spot with $9.9 billion in sales. Surprisingly, oncology agents, while number one globally in sales, ranks number six in the U.S.

Here are the global sales and growth numbers for 2009:

Drug Class

2009 Sales (billions)

Annual Growth

Oncologics

$52.37

8.8%

Lipid Regulators $35.28 4.9%
Respiratory Agents $33.59 11.0%
Antidiabetics $30.40 13.4%
Anti-ulcerants $29.61 0.6%
Angiotensin II Antagonists $25.20 11.4%
Antipsychotics $23.24 4.6%
Antidepressants $19.41 -1.3%
Autoimmune Agents $17.96 18.0%
Platelet Aggr. Inhibitors $14.60 9.0%
HIV Antivirals $13.75 14.9%
Anti-epileptics $12.99 -19.8%
Narcotic analgesics $11.23 8.6%
Non-narcotic analgesics $11.17 7.3%
Erthropoietins $10.80 -4.1%

Data source: IMS Health

PBM Consulting – Financial Incentives

Tuesday, July 13th, 2010

Decisions decisions! Benefit managers and prescription benefit plan sponsors face the challenging balancing act of getting more members to take their medications while controlling their health plan costs. The logic appears intuitive: the more members stay compliant with their drug regimens, the fewer emergency room visits and in-patient hospitalizations.  Studies have shown that 25% of prescriptions go unfilled and almost 50% of patients don’t take their medications as prescribed.   The problems are that (1) more drug compliance means more up-front costs via increased drug spend; and (2) trying to determine what types of incentives or penalties need to be used in order to motivate members to take their medication is a work in progress.

At WBC (wbcbaltimore.com), we have found that the most popular technique being currently utilized is benefit design, the so called “value-based” benefit design. This is where co-payments are reduced or waived for those proven medications that help regulate health status for chronic conditions such as diabetes and asthma. But is that enough? Some plan sponsors don’t think so. They are trying a new incentive: a compliance lottery!  Here’s how it works: certain drugs are identified as being lottery-eligible. A special dispensing mechanism records which patients are taking their drugs and gives them the chance of winning a lottery prize ranging from $10 to $100 each day they are compliant.  Aetna is one of  the first health plans that is exploring this approach with some pilot programs.

Will it work? We don’t know, but we have our doubts. People do love lotteries, but research has shown that the penalty approach, i.e., the fear of loss, trumps the anticipation of gain as a motivational force. Maybe a better approach is to create a fear of not winning the lottery!  Plus, the current monitoring systems might be gamed. They can monitor dispensing, but it doesn’t neccessarily mean the patient is taking the medication.  

We’ll be watching the results to see if paying members to take their meds proves to be a viable option in our ongoing efforts to improve health status and quality of life while managing costs.

PBM Consulting – Access Based Network Design

Tuesday, June 29th, 2010

Never let it be said that Walmart doesn’t know marketing. In the aftermath of the CVS/Caremark/Walgreens turf battle, where the question of adequate member access was raised (Networked),  Walmart jumps right back into the frey and releases their low-price network option.  They are referring to it as *Access Based Network Design* and are touting it as a new strategy to “create a break in the cost curve and slows future cost increases by applying downward pressure on cost.   How, one might ask?  At WBC (www.wbcbaltimore.com), we know the answer.  It’s by finding the right-sized network to fit the access needs of the payor.

Walmart bases this strategy on three tenets of pharmacy cost containment:

  1. Leverage supply and demand to create competition among pharmacy providers;
  2. Build the right-sized network from the “bottom-up” determining the number of pharmacies the payor’s population needs rather than the number of pharmacies out there; and
  3. Offer financial incentives to plan members to influence steerage and offset any disruption or inconvenience.

Sounds promising so far.  I mean, is there really any reason to offer a 60,000+ store network? In some markets, there is literally a network pharmacy on every corner.  Most plan sponsors can get along just fine with a much smaller offering, something in the 20,000 store range.  Walmart makes the case that, rather than having incentives to keep prices as high as possible without getting kicked out of the network, the Access Based Network aligns the pharmacy’s interest with the payors, competing to be included by reducing their prices.

Building a right-sized network may be easier than the plan sponsor has been led to believe and without major disruption to their members.  Medicare, for example, has established an access standard that can prove very instructive for a commercial plan sponsor.  The Medicare standard is:

Urban Access- On average, at least 90 % of Medicare beneficiaries who live in an urban area must have access to a network pharmacy within 2 miles of their home.

Suburban Access – On average, at least 90% of Medicare beneficiaries who live in a suburban area must have access to a network pharmacy within 5 miles of their home.

Rural Access- At least 70% of Medicare beneficiaries must have access to a network pharmacy within 15 miles of their home.

As mentioned above, this standard can almost always be met with  20,000 or less pharmacies!

The financial incentives to members can be the final piece that puts this type of strategic plan design in play. A reduced co-pay to offset any inconvenience of driving a few more blocks could do the trick.  Many times, it does not have to be a huge enhancement.  Walmart suggests that a $10 co-pay could be reduced to $7, for example.

WBC has been a big proponent of right-sized networks for some time and this organized effort by Walmart is an aggressive step in the right direction.   That being said, Walmart does not hold an exclusive with this type of concept.   Keep in mind they are not trying to become a PBM.  They promote their efforts as PBM-agnostic. Just about any PBM worth their salt can design and manage a selective network of this type.  We think you’ll find it’s worth discussing with your PBM.

PBM Consulting – War of the Worlds

Friday, June 11th, 2010

Round Two (or  is that Round Three)  of the CVS vs. Walgreens knockdown has gotten folks attention. Walgreens came out swinging, both fighters felt each other out, and CVS counter punched with the announcement that, rather than wait for contract renewals to have Walgreens leave the Caremark network, they will take a proactive stance and end the network participation in 30 days. (http://bit.ly/bTUZfU)

For the original story, See *PBM Consulting – Networked?* at http://www.wbcbaltimore.com/blog/

This frontpage slugging back and forth between these two heavyweights has also captured the attention of Congress. The PBM industry has long avoided federal scrutiny and oversight. Their business practices and market conduct are juicy targets for a Congress and an Administration hungry for power and control. No crisis (real or contrived) is going to go unnoticed these days.  Reps. Bruce Braley, D-Iowa, and Peter Welch, D-Vermont, have started the inquiry by sending a letter to three powerful House committee and subcommittee chairmen, calling for enhanced congressional oversight of the PBM industry and  requesting a hearing on current industry practices!

Seems like Congress may just be waking up to what approximately 30 State Attorneys General have already started, that is,  an attempt to bring some real transparency to the PBM world.  Many pharmacy benefit plan sponsors have wondered why  “traditional” PBM business practices have continued under the radar for so long.  After all, Third-Party Administrators (“TPAs”) who are paid to process medical claims on behalf of health plan sponsors, would be shuttered and their officers indicted if they ran their businesses in a fashion similar to many PBMs!

Here’s a link for more details of Congressional interest:  http://bit.ly/9iFGOl

WBC will continue to follow these developments to keep you informed regarding PBM news that may effect the operation of your plan.  Visit us at www.wbcbaltimore.com

PBM Consulting – Networked?

Tuesday, June 8th, 2010

To quote the great Peter Finch’s character Howard Beale in Network  ”….My life has value….I’m mad as hell, and I’m not going to take this anymore.”   I guess this may apply to anticipated potential unrest when pharmacy benefit plan sponsors go to renew their CVS/Caremark contracts and find out that Walgreens has decided to drop out of the Caremark network. While it won’t take effect for current contracts, it will apply for all new contracts and renewals.  With the announcement yesterday (http://bit.ly/cUXu80), Walgreens sent the analysts scurrying for answers.  Was this a pre-emptive strike against an arch-rival, a response to the market impact that Caremark’s Maintenance Choice (90-Day at Retail program) has had, or a little of both?  Maybe even a little competitive envy, since Walgreens PBM arm, Walgreens Health Initiatives, offers a similar 90-Day at Retail program to Caremark’s, called Advantage 90.  In any case, it was a bold announcement by Walgreens, since the Caremark business represents about 11% of their revenues!

In our opinion, this movement is the beginning of what we’ll call “Being Networked.”  It’s actually a progression of what we at WBC (www.wbcbaltimore.com) , and others have called “The Walmart Effect,”  i.e., bringing improved pricing through select networks (we like that term over “restricted”).  Being Networked then means that plan sponsors will be presented the choice of reducing the size of their PBM network in exchange for improved pricing, all while trying to balance any potential employee/member noise over the loss of retail outlets.  In the case of Walgreens and Caremark, however, the plan sponsor won’t have a choice.  Walgreens has made it for them!

A number of issues remain to be seen. Will Caremark find 1/1/11 renewals difficult to sell, without the Walgreens stores?  Will employees/members really care?  Will improved discounts off of AWP (as a result of a select network)really change the net cost of drugs to any substantial degree?  As in most areas of PBM-ology, the answer is ” It depends.”   Mostly, it depends on the geography of the plan sponsor and their employees/members. In many areas, Caremark can easily jettison Walgreens without missing a beat.  Benefit managers will hardly hear a peep from employees, simply because  CVS, Rite-Aid, Walmart, Target and the supermarkets offer more than adequate access.  The fact is, just about no plan sponsors needs the full 60,000+ store retail networks offered by most PBMs. The opposite is also true in some markets where Walgreens rule.  It should be interesting to see what happens in metro NYC with the Duane Reade chain that was purchased by Walgreens in March 2010 and remains the dominant retail outlet in that market .

The real story behind the story, however, in the opinion of WBC,  is how does a plan sponsor select a PBM to manage their pharmacy benefit?   The plan sponsors generally are looking for three things:  reduced cost, member satisfaction, and management assistance so the H.R. departments aren’t taxed with pharmacy benefit- related issues. This announcement from Walgreens may motivate plan sponsors to dig a little deeper as to what they are receiving from their PBM. We believe it should also open the discussion regarding not just meaningless superficial discounts in a spreadsheet analysis, but real  plan management for significant reduced net cost.

PBM Consulting -Trends in Pharmacy Benefit Management

Thursday, February 25th, 2010

Plan sponsors are requiring more from their PBMs…. more service, more transparency, more cost reduction. What are the industry trends that will influence the PBM industry’s ability and willingness to deliver?  WBC, along with our subsidiary PharmaSeer, gazes into our crystal ball to predict what you can expect….

imageTop 10 Trends for 2010/2011 and Beyond:

1Value-Based Plan Design. For all Wellness and Population Health Management programs, compliance is the name of the game. Helping members stay compliant with drug therapies through the removal of potential barriers is how it’s done. Benefit designs that reduce or eliminate co-pays that may serve as a financial deterrent, as well as creative home delivery incentives and maintenance-at-retail options will prevail. Also, 4th and 5th tier plan designs will become commonplace.

2. Generic Utilization. Still the big enchilada of Rx cost-containment strategies. Profitable for the PBM, lowers cost to the plan sponsor and member.  What’s not to like?  Keep in mind that a plan sponsor needs to check to make sure that the PBMs efforts to drive home delivery generics do not create a higher net cost to the sponsor when compared to retail for certain drugs. Requiring the broadest MAC list, without allowing the PBM to switch lists at its discretion, and having it apply at both retail and mail is the way to slay.

3. Right-Sized Networks. A WBC-term that sounds so much better than “restricted.”  Do we really need 57,000+ stores to meet the needs of our members? In a word, no. Most groups will do just fine with a 30,000 store option and many can work with only 18,000 stores in the network. Plan sponsors can reduce their cost through better discounts and reduced net cost pricing by creating steerage to a directed network using a Walmart or Walgreen’s, as examples.

4. Restricted Formularies. Let’s call it “select formularies.” These are closed formularies that have been crafted based on a true net cost objective and evidence-based value, not for the purpose of generating rebates.

5. New Pricing Methodologies. The bell tolls for AWP! Let’s not lose the opportunity to create more transparent pricing as we move toward actual acquisition cost basis. In the interim, we’ll see more  AMP or WAC alternatives. This extends to pricing requirements for an all-inclusive generics option, so that the gaming of adjudicating at brand or non-MAC discounts is eliminated. Specialty will move toward ASP pricing.

6. Specialty Integration. Specialty continues to grow as a significant piece of the drug spend. Too often, a PBM account manager can’t answer client questions regarding specialty utilization due to lack of communication between operating groups. Cost savings can only occur through better unit cost discounts and therapy management. A recent study indicated that only 50% of self-funded employers have adopted a specialty drug strategy.

7Personalized Medicine. Genetic testing to determine which medication therapies have the best chance at improving a patient’s health status or controlling their disease state. Several PBMs are investing heavily is this arena.

8. Comparative Effectiveness Research. Does a new drug really work better or does it just cost a whole lot more?  This is the question to which  plan sponsors will demand an answer. Evaluating NNT (“Numbers Needed to Treat”) will make a resurgence amongst epidemiologists and will be introduced to employer plan sponsors.

9. “Follow-On” Biologics. Generic versions of expensive specialty drugs, sometimes referred to as “Biosimilars” or “Follow-On” Biologics, will push forward, at least as long as Rep. Henry Waxman stays in office. The EU has approved 10 biosimilars for use in Europe. The FDA will need to sign-off on a pathway for the approval process in the U.S.  Waxman’s H.R. 1427 will be resurrected this year.

10. Drug Importation. Another political football that seems to have public support. A trade-off of pharma’s endorsement for healthcare reform was for Washington to kibosh the importation initiative. We don’t expect it this year, but bet it will come to pass prior to 2012 election

PBM Consulting – Restricted Networks

Monday, January 18th, 2010

2010 is in full-swing and PBM trends for the year are beginning to take shape. One trend that will gain momentum this year is the use of restricted pharmacy networks.

Restricted NetworksAt one time, the larger networks were considered a competitive advantage, providing maximum convenience to enrolled populations.  The realtiy is that very few plans need the “convenience” of 57,000+ participating pharmacies.  In some metropolitan areas, there are literally pharmacy options on every corner. Most plans can meet the needs of their employee/members with a 15,000-18,000 store network, and in some cases, substantially less. The benefit of losing this excess baggage are better discounts and lower net pricing.

It has been interesting to listen to the dialogue that has evolved between finance and human resources within organizations that are considering more aggressive cost-reduction proposals for controlling their benefit costs. We have heard from several CFOs who were willing to disregard any anticipated employee disruption as a result of making this move.

Walmart and Walgreen’s are two chains that are being very aggressive in their promotion of creating a more “exclusive” retail alternative. Plan sponsors can achieve better net cost by steering employee/members to the stores of choice. The Caterpillar experience and the associated publicity will provide ground-breaking evidence (or not) that this strategy is one to be emulated by other sponsors.

Another alternative to consider for those sponsors who want to maximize their prescription drug cost savings while providing employees with more-than-ample choices for script fulfillment is to contract with a PBM that embraces full pass-through or acquisition cost pricing. This business model utilizes  an administrative fee as the primary or, in some cases, the only revenue source to the PBM. All discounts, rebates and purchasing incentives are passed-through to the plan sponsor without the creation of pricing spreads, thereby reducing the size of the invoice that gets presented to the plan sponsor for payment.

All-in-all, the aftermath of AWP pricing adjustments has created an environment where plan sponsors are questioning the discounting methodology typically deployed and are searching for better value. Restricted networks may be a useful alternative.

PBM Consulting – The Big Three?

Tuesday, December 29th, 2009

The Big ThreeAsk most pharmacy benefit plan sponsors to name 5 PBMs and most come up shy at around three. Not surprisingly, this market dominance has earned the exalted stratification of becoming known as “The Big Three.” Repositioning the aforementioned question to “Name the Big Three” and most plan sponsors fill in the blanks,not with Bird, Parish and McHale, but with Medco, CVS/Caremark and Express Scripts.  They are shocked to learn that there are actually over 60 PBMs currently competing for their business.  What’s more shocking is when the data shows that the PBM troika they thought they knew turns out to be the wrong answer. Here’s the facts regarding market share by covered members and total scripts:

Top 25 Pharmacy Benefit Management Companies and Market Share
By Membership, as of 1st Quarter 2009

Atlantic Information Services compiles these data from pharmacy benefit management companies and other publicly available information sources. Published by PBMI.

Company Rx Covered Lives Market Share
CVS/Caremark Rx, Inc. 82,000,000 12.02%
Walgreens-OptionCare 75,000,000 10.99%
ICORE Healthcare, Inc. 60,000,000 8.79%
Medco Health Solutions, Inc. 60,000,000 8.79%
Express Scripts/CuraScript 55,000,000 8.06%
NovoLogix (formerly Ancillary Care Management) 40,000,000 5.86%
WellPoint NextRx 35,049,000 5.14%
Argus Health Systems, Inc. 28,600,000 4.19%
MedImpact Healthcare Systems, Inc. 27,000,000 3.96%
HealthTrans 15,300,000 2.24%
Prime Therapeutics, LLC 14,700,000 2.15%
Provider Synergies, LLC 14,000,000 2.05%
ACS, Inc. 14,000,000 2.05%
Health Information Designs, Inc. 12,000,000 1.76%
RxStrategies, Inc. 12,000,000 1.76%
ScriptSave 12,000,000 1.76%
Prescription Solutions 11,754,249 1.72%
Aetna Pharmacy Management (APM) 11,000,000 1.61%
First Health Services Corporation 10,000,000 1.47%
Walgreens Health Services Division 9,700,000 1.42%
CIGNA Pharmacy Management 6,400,000 0.94%
Catalyst Rx 6,028,140 0.88%
RESTAT, LLC 6,000,000 0.88%
Sanovia Corporation 5,000,000 0.73%
Axium Healthcare Pharmacy, Inc. 5,000,000 0.73%
39 other pharmacy benefit industry participants 54,807,060 8.03%
SOURCE: Atlantic Information Services’ (AIS) exclusive quarterly survey of pharmacy benefit management companies conducted by Drug Benefit News during the 1st quarter of 2009.   METHODOLOGY: Survey conducted by AIS researchers and supplemented by publicly available information sources. Survey includes companies that describe themselves as PBMs, pharmacy benefit administrators, specialty pharmacy providers and others providing pharmacy benefit services. Membership=lives covered under any/all pharmacy benefit contracts served by the company; members may be served by multiple contracts held by a single company or by multiple companies, and so may be counted more than once. Company market shares calculated as percentage of total industry-wide membership identified in this database.

Now lets see the contenders based on total number of scripts:

Top 25 Pharmacy Benefit Management Companies and Market Share
By Annual Prescription Volume, as of 1st Quarter 2009
Atlantic Information Servicescompiles these data from pharmacy benefit management companies
and other publicly available information sources.

Company Total Rx/Year Market Share
CVS/Caremark Rx, Inc. 594,999,120 15.09%
Medco Health Solutions, Inc. 586,000,000 14.86%
Argus Health Systems, Inc. 578,000,000 14.66%
Express Scripts/CuraScript 420,400,000 10.66%
WellPoint NextRx 267,651,000 6.79%
Prescription Solutions 254,091,612 6.44%
ACS, Inc. 250,000,000 6.34%
MedImpact Healthcare Systems, Inc. 170,400,000 4.32%
First Health Services Corporation 148,500,000 3.77%
Prime Therapeutics, LLC 120,000,000 3.04%
HealthTrans 97,330,000 2.47%
Aetna Pharmacy Management (APM) 89,709,989 2.27%
Walgreens Health Services Division 84,105,927 2.13%
CIGNA Pharmacy Management 75,000,000 1.90%
Catalyst Rx 51,170,234 1.30%
SXC Health Solutions, Inc. 39,362,980 1.00%
RESTAT, LLC 24,000,000 0.61%
ScriptSave 17,000,000 0.43%
FutureScripts 13,182,861 0.33%
PerformRx 9,771,216 0.25%
National Pharmaceutical Services 8,500,000 0.22%
Navitus Health Solutions, LLC 8,000,000 0.20%
BioScrip 7,735,710 0.20%
RegenceRx 5,237,234 0.13%
NovoLogix (formerly Ancillary Care Management) 4,800,000 0.12%
32 other pharmacy benefit industry participants 18,572,029 0.47%
SOURCE: Atlantic Information Services’ (AIS) exclusive quarterly survey of pharmacy benefit management companies conducted by Drug Benefit News during the 1st quarter of 2009.

Of course, combining the Express Scripts numbers with their newest acquisition of NextRx and you get a really goliath market presence. Interestingly, market share alone, does not necessarily dictate the best deals for the plan sponsor. Each PBM has a different concentration, whether traditional or transparent business model, and each must be evaluated based on the needs and circumstances presented by and for the individual plan sponsor client.

PBM Contracting – Big Gorilla in the Room

Wednesday, November 25th, 2009

Reviewing pharmacy benefit management (“PBM”) contracts has become just as much art as science. Sure, you can create a checklist of contractual definitions and provisions, and you can negotiate the financial and legal issues, but sometimes it boils down to how much does the vendor really want your business? That’s where the “art” comes into play.

The consultant must be able to present the client opportunity as the kind of account that the PBM wants and needs. Some are obvious to the vendor, while some other smaller accounts need some finesse.  The “Big 3″ remain only three because of their ability to accept risk that many of their smaller competitors refuse to assume.image It really can put them in the position of the 800-pound gorilla.  As consultant “artists” we need to read beyond the standard checklist and get to the heart of the matter, i.e., will the vendor provide our client with not only great pricing, but provide adequate protection in the event of things going south for the plan and its members as the result of PBM error, negligence or malfeasance.

For example, one of our recent clients had us negotiate their PBM contract with a new vendor. The pricing was substantially better than any of their competitors and we negotiated all of the significant contractual provisions that can wreck havoc on finalizing a deal. It came down to how much risk did the vendor want to assume. The answer was not enough to give the client comfort.

The trade-offs remain. The large public PBMs have scale and will usually acquiesce to provide greater contractual protections. Yet, by being public, they must operate in a much higher net profit margin-per- script environment in order to meet their expected quarterly earnings reports for Wall Street. As a result, their pricing and net costs presented to clients are usually not as competitive as some of their smaller rivals.  Private PBMs, on the other hand, can operate on much smaller margins and are more likely to offer true pass-through or acquisition cost pricing as their competitive difference. However, they generally don’t want to expose themselves to liability that outweighs the value of the account. Why go on the hook for millions if they are only earning $150K for providing services? Additionally, some of them are controlled by a few shareholders who can accept or reject business based on their own personal whims or bias.  And there lies the rub.

Plan sponsors need to have their consultants understand that price alone or protection alone does not provide a “one size fits all” solution. Striking an artful balance usually wins the day. At least until market forces or regulation drives all of the PBMs to follow one business model and market conduct for servicing their clients.